Local Host By Owner Guest Hospitality App
Have you ever stayed in a hotel or Airbnb and wondered what to do, where to eat, or how to get around town? Well, we’ve got an app for that!
Impress your guests with the PMBO integrated guest concierge app. All the information your guests could ever want is right there at their fingertips. Property and reservation information is just the beginning. With the concierge app, your guest has access to local weather, events in the area, dining choices, and other activities through our integrated communication thread. There’s even a property-specific mobile check-in/out function and a FAQs section that addresses the most commonly asked questions, sought after directions and quick WiFi logins.
Everything that we do at PMBO is about the guest experience. We built our app to deliver five-star service, even for new vacation rental owners. You’ll look like a seasoned pro with the mobile greetings feature and by providing your guests with a quick resource for information before, during and after their stay.
Why is the Guest Hospitality App perfect for vacation rental owners?
Our goal is to provide the information your guests need in a relaxed and friendly format, customized for your unique property. Not only does our app increase guest satisfaction, but it also increases owner satisfaction. The app cuts down dramatically on the phone calls and emails that need responses. Now you, the individual property owner, can provide a level of professional service you wouldn’t otherwise be able to offer.
A better vacation experience starts by easing the burden of travel. The more stress you can take out of the vacation rental process, the better the experience your guests will have. The better the guest experience, the better your reviews will be. Property owners who use our app see in increase in both positive reviews and ratings which, in turn, attracts more renters.
Guest Hospitality App Highlights
All reservation details and property information are accessible in the app. Links are sent to the guest upon reservation and at key communication points in the guest stay. Check-in time, directions, door access codes, parking recommendations – all the information your guests need to locate your property.
The mobile check-in feature is so popular that most travel sites now promote and segment their properties based on the ability of the guest to do a mobile check-in. Our quick and easy app records check in and also collects critical information from the guest to make sure they’ve arrived okay.
What is the WiFi network and password? How do you work the hot tub? Where can I find the TV guide? Quick and easy answers are critical when your goal is 5 STAR guest service. Our app acts as a users manual for the property, quickly providing information to guests during their stay.
Not familiar with the area? Our app provides local recommendations for nearby restaurants, upcoming events, and fun local activities.
Curious about the weather during a trip? We’ve got the 411 on that too, as well as local snow and tide reports.